Data Retention
Standard Operating Procedure v1.0
1. Core Retention Period
ALiLabs Industries maintains an official data retention period of **90 Days**. This cycle is designed to balance technical support requirements with user privacy.
2. Active Records
Records related to active repair tickets, ongoing general contracting projects, and warranty claims are kept until the conclusion of the service lifecycle plus the standard 90-day window.
3. Automated Disposal
After 90 days of inactivity following service completion, non-essential client metadata is automatically purged from our mission-critical ERP clusters. Essential financial records are archived separately for legal and tax compliance.
To request immediate data removal, please visit our User Rights Portal.